1. General

a. All deposits and withdrawals on OMG Casino are processed through third-party Payment Service Providers (PSPs) or financial institutions.

b. By initiating a deposit or withdrawal, you irrevocably authorize us to instruct PSPs to handle your transactions in accordance with this policy.

c. You agree to be bound by the terms and conditions of the applicable PSP. In the event of a conflict between this Payment Policy and the PSP’s terms, this policy shall prevail.

d. We reserve the right to refuse, delay, or cancel financial transactions (deposits, withdrawals, refunds) if an account is frozen, self-excluded, closed, or under investigation for security or anti-money laundering concerns.

2. Payouts to Registered Players

a. To make deposits or withdrawals, you must be a registered player with a verified account.

b. During registration, you must provide the following details:

• Full name (First and Last Name)
• Full residential address (including City and Zip Code)
• Valid phone number
• Date of Birth
• Email address
• Country of residence
• Username
• Password

c. Before processing any withdrawals, additional verification information needs to be completed where the players will be required to provide verification documents such as Proof of Identity and Proof of Address.

d. You must ensure that the information provided is accurate, complete, and up to date. Any changes to your information must be reported to us immediately.

e. We reserve the right to lock accounts, restrict access to funds, and suspend logins, gameplay, deposits, and withdrawals if we suspect any fraudulent or prohibited activity.

3. Deposits

a. The payment methods available in your jurisdiction will be displayed on the Deposit section of your account.

b. A minimum deposit is required to start playing real money games. The minimum deposit amount may change at our sole discretion.

c. Deposits must be made only using financial instruments that are legally owned by you.

d. We reserve the right to set deposit limits and update them at any time.

e. The minimum deposit amount currently applicable is $10 per deposit transaction. We reserve the right to review and amend this minimum amount at any time.

4. Withdrawals

4.1. General Withdrawal Conditions

a. Withdrawals will only be processed if:

• The player has made at least one deposit and wagered it at least once.
• The player has completed all verification and due diligence requirements.

b. All withdrawal requests are subject to transaction limits, which may change at our discretion.

c. Large withdrawals may require additional security checks and approval from our Compliance and Security teams.

d. Withdrawals can only be processed to the same payment method used for deposits. If this is not possible, an alternative account in your name may be used, subject to verification.

e. If multiple payment methods were used for deposits, we reserve the right to split withdrawals across those methods in compliance with regulations.

f. The minimum withdrawal amount currently applicable is $10 per withdrawal transaction. We reserve the right to review and amend this minimum amount at any time.

g. The maximum aggregate withdrawal amount permitted is $9,500.00 per player, per day. Any requests exceeding this limit may be processed in multiple transactions over subsequent days.

4.2. Restrictions on Withdrawals

a. Withdrawals are only allowed after a player has been fully verified and authorized.

b. Withdrawals can only be processed to an account legally owned by the player.

c. We reserve the right to request additional documentation before approving withdrawals, including but not limited to:

• Photographic ID (e.g., Passport, Driver’s License, National ID Card)
• Proof of Address (e.g., Utility Bill, Bank Statement)
• Proof of Payment Method (e.g., Front and back copies of the payment card used, or e-wallet details)

d. If verification is not completed within 7 days, we may cancel the withdrawal request.

e. Once verification is satisfactorily completed, we aim to process withdrawals within 72 hours. However, large withdrawals may take longer due to enhanced security checks.

5. Fraud Detection & Security Reviews

a. We utilize Fraud Detection Systems to monitor for irregularities in transaction, gameplay, and user behaviour.

b. If suspicious activity is detected, we reserve the right to freeze the account, restrict access to funds, and conduct a thorough investigation.

c. Account reviews may take up to 7 business days. If no fraudulent activity is found, the account will be reinstated.

d. We reserve the right to:

• Issue warning for policy violations (repeat violations may result in account termination).
• Permanently close accounts involved in fraudulent or prohibited activities.
• Confiscate funds obtained through fraudulent or unauthorized means.

6. Taxes & Legal Compliance

a. Players are solely responsible for declaring and paying any applicable taxes and fees related to their winnings.

b. We may report and/or withhold funds if required by relevant laws or regulations.

7. Transfer of Funds

a. Players cannot transfer funds between accounts.

8. Changes to This Policy

a. OMG Casino reserves the right to modify this Payment Policy at any time.

b. Updates will be reflected in the “Effective Date” at the top of this page.

We encourage users to review this policy periodically to stay informed of any changes.

9. Contact Us

For any questions or concerns regarding this policy, please contact our support team: [email protected]